We don't just take what comes

premium printed goods people are not coming here for lowball BS vinyl are you committed to being on time and being profitable in your own life and being hungry in your own life if you're not I don't want you here sorry I'm with somebody right now can I give you a call right back you get I'm saying having people on hold for seven eight minutes absurd it's not just taking what comes and just saying like all of our you get I'm saying it's like now I need I need this that pressure of us understanding the scope of what they need is gonna help us be in more control when we're dealing with the order catering to our customers is not an extra something that because they're special they spend a lot it's what we give to everybody fluid I want to go I want to have two feet moving and I want to understand what we're gonna accomplish and have everybody on board as we as we accomplish that so you know these big purges of development of like all right you guys it's been up for three months we got a recenter I don't want to do that I want to catch it and nip it in the butt